|
In
these Terms and Conditions:
1.1
"Agreement" means any agreement made subject to
these Conditions which shall incorporate these
Conditions.
1.2
"Company" means X9 Internet, a division of
Rothco Media Limited, Just Words Data Centre,
Portland Road, Burgess Hill, West Sussex,
UK.
1.3
"Customer" means any person or organisation with
whom the Company enters into an Agreement
subject to these conditions.
1.4
"Password" means the alpha numeric characters
chosen and used exclusively by the Customer at
his own risk for the purpose of securing and
maintaining the exclusivity of his access to the
Company's Network.
1.5
"Service" means the services described in the
current Company literature and web site together
with such Value Added Services to be provided by
the Company to the Customer. Representations
made by the Company's representatives will not
form part of this agreement unless confirmed in
writing prior to accepting service as stipulated
by the Company's representative.
1.6
"Value Added Service" means the provision of a
service other than simple hosting that may be
detailed in the current Company brochure or web
site.
1.7
"Network Operator" means the legal entity or
entities responsible for operation of a
communications network.
1.8
"The Company's Network" means the network owned
and operated by The Company for the purpose of
connecting The Customer's Web Space to The
Internet.
1.9
"Sub Domain" means a domain name which is
permanently attached to a top or second level
domain name or other owned by the Company and
used for the purpose of allocating Sub Domains
to the Company and its Customers, such remaining
the property of the Company at all
times.
1.10
"Web Space" means the allocation of a
partitioned area on the Company's computer hard
drive onto which the Customer may upload and
download files which is connected to the
Internet.
2.
ACCEPTANCE OF APPLICATION
The
Company reserves the right to refuse any
application for subscription or service.
Subject
to these Conditions the Company will:
3.1
Connect the Customer to the Company's network
Internet points and service.
3.2
Domain registrations can take 2 working days
from point of payment and receipt of full
details.
3.2.1
If registering a domain name within the .uk
Top Level Domain (a "Domain Name"), you also
enter into a contract of registration with
Nominet UK on their terms
and
conditions.
Although this is a separate contract such
terms form part of our general terms and
conditions.
3.3
Web Site hosting can take 2 days from point of
payment until they are fully operational.
3.4
Provision of Connectivity to the Customer shall
be made as soon as reasonably possible. Any date
indicated by the Company as a date for
connection is an estimate only and may be liable
to change without prior notification to the
Customer. Accordingly the Company will not be
responsible for any delay in connection beyond
such a date.
4.
RIGHT TO CHANGE USERNAME, INTERNET ADDRESS AND
PASSWORD
The
Company shall have the right to change the
Customers' User name, internal Address and or
Password allocated by the company for the
purpose of essential network maintenance
enhancement modernisation or other work deemed
necessary to the operation of the
Internet.
5.
PAYMENTS
5.1
Monthly rental/hosting Charges for the Service
shall be paid by the Customer to the Company by
means of a standing order/Paypal subscription
payment paid monthly in advance unless any other
payment method has been agreed in writing
between the Company and the Customer. Cash
payments are not accepted.
5.2
Quarterly (every three months) or yearly (every
12 months) or two-yearly (every 24 months)
rental/hosting Charges for the Service shall be
paid by the Customer to the Company either by
means of a standing order/Paypal subscription
payment or by cheque or credit card on
presentation of a Company invoice for a term of
service. Cash payments are not accepted. When a
Company invoice has been generated for a term of
service, this invoice is due for payment
immediately and must be paid by the Customer no
later than thirty (30) days from the date of
issue.
5.3
Domain registrar (fees imposed by Nominet,
Networksolutions etc., or any other domain
registrar) and Company registration fees for UK
and other domains become due immediately and
must be paid no later than seven (7) days from
invoice or thirty (30) days from the date of
registration, else ownership of any such domain
will remain with the Company.
5.4
Itemised details of excess bandwidth and any
other relevant charges may be made available to
the Customer if ordered in advance and the
Company reserves the right to make an additional
charge for this service.
5.5
All payments shall be due to the Company on
presentation of invoice unless otherwise
specified on the invoice at the Company's main
office or at such other address as may from time
to time be specified by the Company in writing.
The Company may by written notice at any time
require the Customer to pay all charges by
Direct Debit on the 7th day after posting of the
invoice.
5.6
Interest payable on demand whether before or
after judgement shall accrue from day to day on
overdue amounts at the rate of 4% above base
rate if applicable.
6.
USAGE
The
Customer hereby agrees to:
6.1
Refrain from using the Company's systems for the
propagation, distribution, housing, processing,
storing, or otherwise handling in any way
material protected by copyrights, or lewd,
obscene, or pornographic material, or any other
material which we deem to be objectionable,
including, but not limited to, pornography,
satanic materials, and any and all materials of
an adult nature. The designation of any
materials as such described here is left
entirely to the discretion of the
Company.
6.2
Refrain from transferring any illegal material
to or from other users of the service and the
other privately owned and operated services to
which the Company may from time to time provide
access.
6.3
Refrain from using our network to send bulk
email from an acquired email list to promote a
site or product.
6.4
Refrain from sending menacing, offensive,
abusive or annoying messages whilst using the
service.
6.5
Not divulge their password to any third party
and use all reasonable endeavours to keep the
same confidential and inaccessible to third
parties.
6.6
Keep the Company informed of any change to the
Customer's address and other such information as
may effect the payment of charges
due.
6.7
Immediately cease to use and return any Internet
Addresses owned by and allocated by the Company
to the Customer on termination of this
Agreement.
6.8
Not to use or permit the usage of the service in
an unlawful manner or in contradiction of
published legislation and regulations governing
the Internet.
7.
LIABILITY
The
Company shall not be liable for any loss or
damage howsoever caused:
7.1
Economic loss, including loss of profits,
business revenue and goodwill.
7.2
Any claim made against the Customer by another
third party.
7.3
Any loss or damage to the Customer caused by or
arising from any act or omission of the
Customer, the Company, any PTO or Value Added
Service supplier.
7.4
Any act caused as a result of force majeure or
beyond the Company's control.
7.5
The Company makes no warranties, either
expressed or implied, including but without
being limited to any warranties of
merchantability or fitness for any particular
purpose.
7.6
The company takes no responsibility for
materials posted in its users accounts, even if
such materials are set up and/or maintained by
the Company. This includes responsibility for
accuracy of information and potential copyright
infringement. All such responsibilities fall on
the Customer.
8.
CHANGES TO THE SERVICE.
If
any Network Operator shall discontinue the
provision of telecommunications services to the
Company or shall alter by modification,
expansion, improvement, maintenance or repair of
the telecommunications services or any part
thereof provided to the Company, the Company
shall be entitled to discontinue, alter, modify,
expand, improve, maintain, repair, suspend,
disconnect or otherwise change the Services as
necessary.
9.
SUSPENSION
The
Service may be suspended or suspended during
peak times by the Company without notice and
without prejudice to the company's Rights of
Termination under Clause 10 in the event.
9.1
Failure by the Customer to make any payment to
be made to the Company on its due date for
payment.
9.2
If the Customer does or suffers anything to be
done which jeopardises the service or any
network to which it is from time to time
connected.
9.3
If the Customers credit limit has been exceeded
or if the Customer is otherwise in breach of
these Terms and Conditions.
9.4
No such suspension shall affect the liability of
the Customer to pay charges and other amounts to
the Company, and without limitation, the Annual
Subscription Charge will continue to accrue.
During suspension the Company reserves the right
to refuse to release the User's Internet Address
as issued by the company.
10.
TERMINATION
This
Agreement shall remain in force for a minimum
period of 1 month from acceptance of Customer's
application being the date on which the
company's order form was signed by the Customer
or the date when the Customer first used Service
or making use of a domain made available by the
Company registered for the Customer. Termination
can be effected as follows:
10.1
By the Customer, The Customer may terminate this
Agreement by giving 1 month notice after the
termination of this agreement. Email
notification will not be accepted as notice of
termination of Agreement.
10.2
By the Company. The Company may terminate this
Agreement at any time and without
notice
(a)
if the Customer commits any breach of this
Agreement including but without limitation
non-payment of the Rental or Domain
registration Payments.
(b)
by 1 months written notice to the
Customer.
10.3
The Company reserves the right to invalidate any
Customer's User name and Internet Address issued
to the Customer following termination of this
Agreement.
10.4
Domain name hosting and transfer request for DNS
records must be in writing with the authorised
signature of the domain owner. There is no
charge for the transfer unless the Customer had
obtained a domain name registered under the
Company's Name Protection Scheme as per section
12.4 of this agreement. Transfer fees for
domains registered under the Company's Name
Protection Scheme are due before transfer is
initiated.
10.5
No refund of Subscription Payments will be made
to the Customer upon termination of the
Agreement by either the Company or the
Customer
10.6
Software, including but not limited to Perl,
CGI, PHP and ASP scripts offered by the Company
to the Customer for use while subscribed to the
Company's network is subject to copyright laws
and cannot be downloaded and used with another
service provider without our written permission
following termination of this
Agreement.
11.
RIGHTS ON TERMINATION
11.1
Termination of the Agreement shall not affect
any pre-existing liability of the Customer or
affect any right of the Company to recover
damages or pursue any other remedy in respect of
any breach by the Customer of the
Agreement.
11.2
On termination of the Agreement right to the use
of the Internet IP Address allocated by the
company shall revert to the Company.
11.3
In the event of termination of the Agreement by
the Company on account of any breach of the
terms and conditions thereof by the Customer the
Company shall be entitled to the balance of all
Annual Subscription Payments and other fees for
services rendered on request by the customer,
which would but for such termination have
accrued due up to the earliest date on which the
Agreement could have been terminated by the
Customer in accordance with the terms
hereof.
12.
USERNAME AND INTERNET ADDRESS
12.1
The Company shall not be requested or required
to release the User name Domain Name or Internet
Address and may refuse to do so until this
Agreement has been lawfully brought to an end
and all sums due hereunder have been received by
the Company, and the Customer has complied with
all its obligations hereunder. Domain Names
remain the property on the Company until all
sums due have been received.
12.2
When Customer uses a Sub Domain name allocated
to the Customer by the Company, that Sub Domain
remains the property of the Company at all
times.
12.3
By using any of the names made available by the
Company, you agree to keep the Company and all
their officers, directors and employees fully
and effectively indemnified at all times and
also indemnify them all accordingly against all
costs claims liabilities actions and expenses
arising directly or indirectly through your
choice and use of the domain name or by any
breach by you of your obligations contained
herein.
12.4
Customers who wish to register a given domain
name for the purpose of future usage can do so
by using the Company's Internet address
registration service referred to as the Name
Protection Scheme. Such registrations are made
by the Company on behalf of the Customer for a
fee equivalent to the cost incurred by the
Company.
13.
NOTICES
13.1
Any notices to the Company under or in
connection with this Agreement shall be in
writing and shall be delivered by Royal mail
post to the address listed in clause 1.2 or to
such address as the Company may have notified to
the other party via E-mail for that
purpose.
13.2
Suspension notices for non-payment of charges
will be deemed as delivered by facsimile to the
relevant facsimile number given in the
application or to such facsimile number as the
Customer may have notified or by email to an
address supplied by and agreed by the customer
to be Customer's official email
address.
13.3
Any notice shall be duly given, if given by
prepaid first class mail, at the expiration of
48 hours after the envelope containing the same
shall have been posted. In proving such service
it shall be sufficient to prove that delivery
was made or that the envelope containing such
communication was properly addressed and posted
as a prepaid first class letter.
14.
EXPENSES OF THE COMPANY
The
Customer shall pay to the Company all costs and
expenses (so that any legal fees shall be based
on an indemnity basis) incurred by the Company
in enforcing any of these Conditions, or
exercising any of its other rights and remedies
under the Agreement, including (without
prejudice to the generality) all costs incurred
in tracing the Customer in the event that legal
processes cannot be enforced at the address last
notified to the Company.
15.
NONWAIVER
The
allowance of time to pay or any other indulgence
by the Company in respect of payments due to it
shall in no manner affect or prejudice his right
to payment together with interest provided under
these Conditions.
16.
INVALIDITY
If
this Agreement or any part thereof shall be
adjudged for any reason to be void,
unenforceable or ineffective but would be
adjudged to be valid effective and enforceable
if part of the wording were deleted or a
provision were reduced in scope this Agreement
shall continue with such modifications as may be
necessary to make its provisions (or if such be
the case its remaining provisions) valid
effective and enforceable.
17.
CLAUSE HEADINGS
Clause
headings are for ease of reference and are not
part of this Agreement and accordingly shall not
affect its Conditions.
18.
OTHER PRINTED OR STANDARD CONDITIONS
All
Services are provided on the foregoing
conditions which constitute the entirety of the
Agreement to the exclusion of any other terms
and conditions and no agreement terms and
conditions contained in any document sent by the
Customer to the Company shall be of any effect
with respect to the Agreement unless expressly
accepted by a duly authorised officer of the
Company in writing. The Customer acknowledges
that the Customer has not relied on and shall
not be entitled to rescind the Agreement or to
claim damages or any other remedy on the basis
of any representation, warranty, undertaking or
statement which is not set out in these
Conditions including any representation made by
or on behalf of the Company in relation to the
Service which has induced the Customer to enter
into this Agreement with the Company.
19.
VARIATION
The
Company reserves the right to vary these terms
and conditions as a result of changes required
by its operation or administration problems, new
legislation, statutory instruments, Government
regulations or licences. These Conditions may
not otherwise be varied or waived except by
express written agreement between both
parties.
20.
SERVICE LEVEL GUARANTEE
The
Company warrants that its Internet network shall
be accessible at a level of 99% per year. This
warranty excludes failures outside The Company's
network and the Customers network and or
failures of or in the operation of customer
owned hardware and or software. In the event of
suspension of service due to a technical fault
in the network or act of God, the Company will
use all possible endeavour to resume service
with minimum delay but will not be responsible
for loss suffered by the Customer. The Company
may suspend the service from time to time for
necessary technical reasons and network upgrades
outside the 99% warranty as above provided that
48 hours notice has been given to the
Subscriber, that the period of suspension is not
more than one hour and that the time that the
suspension occurs is usually chosen to be
between 0000 hours and 0600 hours local
time.
21.
LAW AND ARBITRATION
This
agreement is subject to the laws of England under
the jurisdiction of the Courts of England and any
alteration to part of the agreement shall not
invalidate the remainder.
 
|